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Privacy Policy

This Privacy Policy describes the way in which the National Brain Injury Institute (NBII) may collect, hold, utilize, share, and dispose of data. By availing of the services given by NBII, you signify your acknowledgement of this arrangement and terms of service.

Our Commitment to Protect Your Privacy

We understand that information about you and your health is personal. We are committed to protecting your health information. As a patient of The National Brain Injury Institute (NBII), the care and treatment you receive is recorded in a medical record, in manual and/or electronic forms. We use and share these records to health care professionals who work with us that provide additional services we do not. We assure you that Personal data will not be shared for marketing purposes.

What we collect:
‍We may collect the following information below:

  • Patient Full Name
  • Date of Birth
  • Date of Injury
  • Gender
  • Address
  • Phone Number
  • Email
  • Law Firm Information (If Applicable)
  • Referring Doctor Information (If Applicable)
  • Attorney Information (If Applicable)

‍How We Use Your Information
‍We use the information we collect for various purposes, including:

  • Provision of Services: To provide, manage, and improve our clinical services.
  • Communication: To communicate with you about your care, appointments, and other relevantinformation.
  • Billing and Payments: To process payments and manage billing.
  • Compliance: To comply with legal obligations and protect the safety and security of our patientsand staff.
  • Research and Quality Improvement: To conduct research and improve the quality of ourservices, in compliance with applicable laws and regulations.
  • To send you marketing messages: We may send you messages to provide educationalcontent, information about our clinic and the services we offer. Information and tools that may help you make informed decisions about your health, feedback forms to assess the quality of our services, etc.

Sharing of Information
‍We may share your information with providers who collaborate with us to ensure you receive the most comprehensive care and appropriate recommendations. This sharing of information will only occur after obtaining approval from the referral source, ensuring that all parties involved in your care are informed and aligned with your treatment plan. SMS opt-in or phone numbers for the purpose of SMS will not be shared to any third parties. The information provided is solely for the purpose of delivering SMS communications from National Brain Injury Institute (NBII).

‍Sharing of Data
‍We will use the collected data to deliver accurate diagnoses and customized treatment to patients within the National Brain Injury Institute (NBII). Additionally, we will sustain regular communication with patients to keep them informed about their upcoming appointments and any significant updates related to their ongoing care. This approach ensures that patients remain well-informed and actively involved in their treatment process.

‍Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes secure storage systems, encryption, access controls, and regular security audits.
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‍Your Rights
‍You have the following rights regarding your personal information:

  • Access: The right to request access to your personal information.
  • Correction: The right to request correction of any inaccurate or incomplete information.
  • Deletion: The right to request deletion of your personal information, subject to certain legalexceptions.
  • Restriction: The right to request restriction of processing of your personal information.
  • Portability: The right to request the transfer of your personal information to another entity.
  • Objection: The right to object to the processing of your personal information for certain purposes.

‍Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. Likewise, we encourage you to review this policy periodically.

‍Contact Us
‍If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
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‍National Brain Injury Institute (NBII)
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Main Office : 6161 Savoy Drive, Suite 550, Houston, TX 77036

866-NBII-TBI (6244-824)
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info@nbii.com